Travel Marketplace

The travel B2B & B2C platform is an online marketplace and aggregator that helps to find, compare and book everything needed for a complete vacation. Using the platform, the end-users can book tours, cars, accommodations, and learn more about the available authentic experiences from the locals. Travel agencies and tour operators can provide their services directly via the platform.

Travel Marketplace
Travel

Customer Industry

Northern Europe

Location

2015

Cooperation since

Team Extension

Service line

Client’s background

Our client is one of the world's greatest online travel B2B & B2C marketplaces that gathers information from over 1,000 Northern Europe tour operators in one single place. The platform allows their customers to find, book, and review travel tours, rent cars, find suitable accommodations, contact locals for personal advice, and much more.

In 2015, the client wanted to enter the global market for the travel industry and thus needed to expand the functionality. Although the company had in-house developers, they decided to add more resources to the team. The primary aim was to find a reliable partner with strong expertise in e-commerce development to reduce time to market.

Technologies used

PHPLaravelKohanaJavaScriptReact.jsNext.jsMemcachedRedisTypeScriptDockerAWSElasticSearch

Solutions

During the whole development process, the team scales and acts accordingly to the client's strategic priorities. Over the years of our cooperation, we have been involved in all development stages.
Among the solutions we helped to implement are:

Dynamic packaging Dynamic packaging

Travelers may customize tour packages, comprising various components ranging from availability by date to its pricing.

Shopping cart Shopping cart

Everything needed for a perfect vacation could be booked in one single place, pulling customers out of unnecessary browsing through numerous websites.

travel marketplace mobile
Fully personalized itinerary Fully personalized itinerary

Trip booking information could be instantly accessed after the reservation, both offline and online, and modified if needed.

Vendor extranet Vendor extranet

A place for travel companies to showcase their services (including travel tours & plans, accommodations, transport, food & drinks), publish blogging content, and reply to travelers’ questions. All the vendors manage the list of products and their pricing themselves.

API integration API integration

The platform uses multiple sources to find the best match travel product types and provide customers with the most fitting results.

Notification system Notification system

An automated system that always keeps users updated through newsletters, responses, and review requests throughout all the marketing stages.

Blogging platform Blogging platform

A custom-made CMS created to share the unique stories and first-hand experiences.

Messaging system Messaging system

A way to ensure end-to-end communication between marketplace users, connecting travelers, bloggers, locals, and travel operators within the platform.

phones travel marketplace
Custom-built invoice and currency conversion systems Custom-built invoice and currency conversion systems

By integrating various reliable international payment gateways, the payments are made convenient for any user, regardless of their region and currency.

Localization Localization

The website is available in 15 languages, making it accessible for millions of people all over the world.

SEO (Search Engine Optimization) SEO (Search Engine Optimization)

The optimization is done in accordance with Google's technical guidelines and best practices, which ensures great and helps the website to rank higher, making it easily accessible for those who need travel services.

Custom reporting tools and dashboards Custom reporting tools and dashboards

Various inbuilt management tools track and analyze performance data to help ensure the quality of services provided.

Results

A fully-functional result of our close cooperation with the in-house team is already available for travelers all around the globe.

Since our cooperation started, the client’s company has won lots of awards, including Deloitte Fast 500 and World Travel Awards. Besides, the client has gotten TripAdvisor Certification for Excellence for 4 years.

awards

The marketplace reduces the time travelers spend on trip planning. The average number of searches to find all the person needs is 52. Within the marketplace, the average number to complete the reservation goes down to 28.

tablet travel marketplace
Counters

Through joint efforts with the in-house team, we simplified the booking funnel. Now, users can book a trip package, accommodations, transport, food, tours, and tickets – all they need for the whole trip with just 7 clicks.

The number of new visitors has been growing, and nowadays it’s between 10 000 - 15 000 daily, or 350 000 - 450 000 visitors monthly. There are 2 000 new user signups daily as well.

2500 suppliers partner with the marketplace nowadays.

Development of the marketplace as a white label solution allowed to sell the marketplace as a service to businesses around the world to cover new grounds.

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We look forward to creating something amazing together with you!

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